You have 14 calendar days to return an item from the date you receive the item
To be eligible for a return:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or original method of payment, minus the cost of shipping, credit card transaction fees.You will receive the credit within a certain amount of days, depending on your bank policies.
If it doesn’t meet these required standards we will send it back
We will ship you a different size free of charge for U.S. orders, if your item meets the return guidelines outlined above.
We do cover shipping label cost for in-store credit returns on domestic U.S. orders.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Need to get in touch? Reach out! Either send us a message on Tidio ( chat app on the page ) or send us an email to email@example.com
In the event that you have received a faulty item, please send us an email to firstname.lastname@example.org with the following information within 5 days of the date of delivery and we will work with you to quickly resolve the issue